Privacy Policy

Last Updated: April 16, 2026

Your privacy is something we take seriously and genuinely care about. This policy explains exactly what information we collect when you shop with us, how we use it, and the choices you have. We’ve written it to actually be readable — not just a wall of legal text that nobody gets through.

 

By using cloudclosetstudio.com, you agree to the practices described here. If you have any questions, our inbox is always open at service@cloudclosetstudio.com.

What We Collect

Information you give us:

When you place an order or create an account, we collect your name, email address, shipping and billing address, phone number, and payment information. Your payment details are processed securely through our payment provider and are never stored on our servers.

 

Information we collect automatically:

When you visit our site, we automatically receive information about your device and browsing activity — things like your IP address, browser type, pages you visited, how long you stayed, and how you found us. We collect this using cookies, log files, and web beacons. It helps us understand what’s working on our site and what we can improve.

 

Information from third parties:

If you connect with us through social media or sign in via a third-party platform, we may receive some basic profile information based on your privacy settings on that platform.

How We Use Your Information

Purpose

What It Covers

Order fulfillment

Processing payments, arranging shipping, sending confirmations

Customer support

Responding to questions, resolving issues with orders

Marketing (with consent)

Promotional emails, new arrivals, exclusive deals

Site improvement

Analytics to understand how customers use our site

Fraud prevention

Protecting against unauthorized transactions and misuse

 

If you’ve opted in to marketing emails, you can unsubscribe at any time by clicking “Unsubscribe” in any email or by emailing us directly. We’ll never guilt-trip you about it.

Cookies

Cookies are small files that help our site remember you and work properly. We use:

 Essential cookies — needed for the site to function (your cart, login status)

 Analytics cookies — help us see how people use the site so we can make it better

 Marketing cookies — used to show you relevant ads on other platforms (with your consent)

 

You can manage or disable cookies through your browser settings. Heads up: turning off essential cookies may affect how our site works.

Who We Share Your Information With

We only share your data when it’s genuinely necessary:

 Service providers: Shopify (our store platform), payment processors, shipping carriers, and email tools. They only use your data to do their job for us.

 Legal requirements: If required by law or to protect the safety of our customers or business.

 Business transfers: If our business is ever acquired or merged, your data may be part of that transition. We’d notify you first.

 

We never sell your personal information to third parties.

Your Choices

 Marketing emails: Unsubscribe anytime via the link in any email

 Access or update your data: Log into your account, or email us

 Delete your data: Email us and we’ll handle it (some data may need to be retained for legal reasons)

How We Protect Your Data

We use SSL encryption on all pages where you enter sensitive information, and our payment processing meets industry security standards. While no system is 100% foolproof, we genuinely invest in keeping your data safe.

Children’s Privacy

Our site is not intended for anyone under 13. We don’t knowingly collect data from children. If you believe a child has submitted information to us, please contact us at service@cloudclosetstudio.com right away and we’ll take care of it.

Data Retention

We keep your order information for as long as your account is active, or as long as needed to run our business and comply with legal obligations. When we no longer need data, we securely delete or anonymize it.

Third-Party Websites

Our site may link to other websites. Once you leave cloudclosetstudio.com, this Privacy Policy no longer applies. We encourage you to read the privacy policies of any site you visit.

Updates to This Policy

When we make changes, we’ll update the date at the top of this page. For significant changes, we’ll reach out by email. Continuing to use our site after an update means you accept the revised policy.

Questions?

Reach us any time at service@cloudclosetstudio.com. We’re real people and we’re happy to talk through anything in this policy with you.