Terms & Conditions

Last Updated: April 16, 2026

Welcome to cloudclosetstudio.com. Please take a moment to review these Terms and Conditions carefully before using our website or placing an order. These Terms govern your use of our site and outline the rights and obligations of both parties. We have written them to be as clear and accessible as possible.

1. Company Information

2. Accepting These Terms

By accessing our website or placing an order, you acknowledge and agree to be bound by these Terms and Conditions. These Terms apply to all users of our site, including those who are browsing, purchasing, or otherwise engaging with our content. If you do not agree with any provision of these Terms, please discontinue use of our website.

You must be at least 18 years of age to place an order. By completing the checkout process, you confirm that you meet this requirement.

3. Our Products

We make every effort to provide accurate product photography and descriptions. Please note that color representation may vary depending on your display settings, and fit may differ slightly between styles. We recommend consulting the size guide prior to placing an order to ensure the best possible fit.

All prices are listed in US Dollars and are subject to change without notice. We reserve the right to limit quantities, discontinue items, or correct pricing errors at any time. The price applied to your order will reflect the amount displayed at the time of checkout confirmation.

4. Placing an Order

Once you have completed checkout, your order will be confirmed. Please verify your shipping address carefully before submitting your order, as address modifications cannot always be accommodated once an order has entered our system.

To request a change or cancellation, please contact us at service@cloudclosetstudio.com as promptly as possible. We are generally able to assist with modifications submitted within 6 hours of the original order. Requests received after this window may not be actionable, as fulfillment processing may have already commenced.

5. Payment

We accept Visa, Mastercard, American Express, Discover, and PayPal. All transactions are processed using SSL encryption. Payment details are not stored on our servers.

6. Shipping & Delivery

We process orders within 1–2 business days. Once shipped, domestic orders typically arrive within 3–8 business days. For full details including tracking and lost package policies, please see our Shipping & Delivery Policy.

7. Returns & Refunds

Customer satisfaction is a priority at cloudclosetstudio.com. Returns may be initiated within 30 days of the delivery date. Items must be returned unworn, unwashed, and in their original condition with all tags attached. For complete return procedures, please refer to our Refund & Return Policy.

8. Your Account

Account holders are responsible for maintaining the confidentiality of their login credentials. In the event you suspect unauthorized access to your account, please notify us immediately at service@cloudclosetstudio.com. You agree to provide accurate information at the time of registration and to keep such information current.

9. Intellectual Property

All content on cloudclosetstudio.com — including photographs, product descriptions, logo, site design, and written materials — is the property of cloudclosetstudio.com or is used under license. Reproduction, copying, or redistribution of any content without prior written consent is prohibited. Sharing product links with appropriate attribution is permitted and encouraged.

10. How You May Use Our Site

Users are expected to engage with our website in a lawful and respectful manner. Prohibited activities include, but are not limited to, data scraping, use of automated bots, attempts to interfere with or compromise our checkout system, and any use of the platform for unlawful or deceptive purposes. We reserve the right to suspend or terminate access for any user who violates these Terms.

11. Links to Other Sites

Our website may contain links to third-party websites. We do not control the content or practices of such sites and assume no responsibility for their accuracy or privacy policies. We encourage users to review the relevant policies of any third-party site before submitting personal information.

12. Limitation of Liability

While we strive to maintain a reliable and uninterrupted online experience, we cannot guarantee that our website will be free from errors or technical disruptions at all times. To the extent permitted by applicable law, our liability is limited to the value of the relevant order. Nothing in these Terms limits any rights available to you under applicable consumer protection laws.

13. Indemnification

By using our site, you agree to hold cloudclosetstudio.com and Brightcore Trading LLC harmless from any claims, losses, or legal fees arising from your violation of these Terms or misuse of our platform.

14. Changes to These Terms

We reserve the right to update these Terms at any time. Any revisions will be posted on this page with an updated effective date. Continued use of our website following the posting of changes constitutes acceptance of the revised Terms. We will endeavor to provide clear notice of any material updates.

15. Contact Us

For any questions or inquiries regarding these Terms and Conditions, please contact us at service@cloudclosetstudio.com. We are happy to provide clarification as needed.